FAQ : Content

Frequently Asked Questions

Q.What is LISTEN?

A.LISTEN is an innovative and easy-to-use application for people who want to entertain their family and friends with music ringback tones, soundtracks and special status messages. LISTEN also offers fantastic productivity tools including various features such as Status, Drive mode and Auto SMS Replies.  With Status, you can inform your callers when you're unavailable by playing your 'busy' status to them. LISTEN can also respond to inbound calls with an Auto SMS Reply feature that you can customize, telling your friends and colleagues when you'll be available next.  LISTEN also boasts an all-new Drive mode feature that detects when you're in the car driving and replies to callers and sends a text message informing them when you're behind the wheel.  There are also Calendar Integration updates (syncs with your phone's calendar and can automatically play a status message when you're in meetings) as well as Location detection (e.g. Play a 'busy' status message to callers each time you enter the office or gym location.)

Q.Where can I download the LISTEN App?

A.LISTEN is free to download and use, and is available on iPhone and any Android device. To download the LISTEN App, visit Apple App Store for iPhone or Google Play Store for Android devices and search 'LISTEN'

Q.Does LISTEN support all carriers?

A.Currently, LISTEN supports T-Mobile and MetroPCS in the U.S. and we are continuing to add on new carrier partners to LISTEN worldwide.

Q.How can I upgrade my service?

A.Do you want to enjoy the full spectrum of LISTEN? It is easy to upgrade your membership to from LISTEN Standard to Premium. In your LISTEN application, go to 'Menu > Accounts' and click the LISTEN Plan you want to upgrade to.

Q.I'm a LISTEN subscriber. Can I use LISTEN in another country?

A.If you're connected to the Internet, you can use LISTEN anywhere in the world.

LET THEM HEAR MORE THAN JUST A RING

START LISTEN
X

ENTERTAIN YOUR CALLERS &
SHARE YOUR FAVORITE SONGS

Get the LISTEN app!

Available in the US for T-Mobile and MetroPCS customers and in the UK for T-Mobile and Orange customers.

  • Listen - Google Play
  • Listen - Apple Store